O2Swiggy & Zomato operations partner
O2 runs your Swiggy and Zomato accounts end to end — listings, pricing, promotions, visibility, escalations and P&L — so you can stay focused on the kitchen, the team and the guests.
Free, no-obligation review of your Swiggy and Zomato accounts.
01
Dedicated account owner
One named, accountable lead
02
One point of contact
Across every platform team
03
Weekly performance reviews
Clear numbers, clear next steps
Deep, day-to-day expertise on India's two largest food delivery platforms.
Zomato
Listing health, ads and offers, ratings, delivery metrics and account-manager coordination.
Swiggy
Menu structure, discounts, visibility programmes, operational scores and partner-team escalations.
What you get
Everything O2 does is designed around three outcomes owners care about most.
Stronger listings, smarter offers and cleaner operational scores that help you surface where hungry customers are actually browsing.
Pricing, menu engineering and campaign spends tuned against real margins — growth that shows up in the P&L, not just the order count.
A named O2 owner who handles the daily work, follows up with platform teams and closes issues before they cost you orders.
What we do
From your first listing to your fiftieth outlet, O2 covers every part of running and growing on Swiggy and Zomato.
Our core engagement. O2 takes full ownership of your Swiggy and Zomato accounts — every decision, every escalation, every report — and becomes the one contact you need for your online business.
Discuss account ownershipHands-on management of both accounts with one consistent strategy instead of two disconnected ones.
Documentation, registration, menu upload and go-live readiness for new outlets and new brands.
Category structure, item naming, descriptions, photography guidance and add-ons that lift conversion.
Platform pricing built around commissions, packaging and discounts so every order protects your margin.
Clear view of payouts, deductions, ad spends and offer costs — and what to change to improve them.
Offer calendars, ad campaigns and visibility programmes planned, run and measured for return.
Orders, ratings, conversion, kitchen prep time and cancellations tracked and reported every week.
A structured review of your accounts and outlet operations to find leaks in revenue, ratings and rankings.
New outlets, cloud-kitchen brands, delivery zones and platform programmes worth participating in.
Payout gaps, listing errors, deactivations and disputes raised, followed up and resolved with platform teams.
Quarterly targets and a practical roadmap for revenue, ratings and expansion on each platform.
One accountable owner for everything aggregator-related, so nothing falls between teams.
The problem
Most owners end up firefighting platform issues between service hours. Here is what usually slips — and what O2 takes off your plate.
O2 becomes your single point of contact.
One owner, one conversation, one weekly update — covering every platform team, campaign and number that matters.
Restaurant owners rarely have time to:
Why O2
Agencies sell campaigns. O2 takes responsibility for how your aggregator business actually performs — and does the work every day to move it.
A typical marketing agency
O2, your operations partner
One O2 owner knows your accounts inside out and answers for every result.
Built by people who understand kitchens, dispatch and outlet realities — not just dashboards.
We know the escalation paths and keep pushing until a problem is actually closed.
Every pricing, offer and menu change is tied to numbers we track and review with you.
Regular updates in plain language — what we did, what changed and what comes next.
We optimise for your profit and brand health, not for platform vanity metrics.
Execution over theory. Every week, on every platform.
How we work
Clear stages, clear ownership and visible progress from the first week.
We study your current Swiggy and Zomato setup, performance, P&L and operational gaps to see exactly where orders and margin are being lost.
We fix listings, menus, pricing, visibility, promotions and operational issues — starting with the changes that move revenue fastest.
O2 runs the day-to-day aggregator ecosystem and all communication with platform teams, so you are no longer in the middle of it.
We track performance, improve continuously and plan the next stage of growth — new outlets, new brands, new platforms.
Start with a free consultation. We'll review where you stand on Swiggy and Zomato and show you where the quickest gains are.
Free consultation
Share a few details. There's no cost and no obligation — just an honest view of what's working and what isn't.